Tennova Healthcare

I was referred to Tennova by my specialist if I had issues ( I had a CAT which revealed 5 kidney stones.) We thought they may all pass without issue. A few months later I developed an issue and was referred by a PA to have an ultrasound done to see if the stone was causing issues. I went to Tennova and explained to the nurse taking the information that I had been to a specialist in Nashville several months ago and a PA that day in Clarksville and they felt as though I needed an ultrasound at the emergency room. Long story short....lots of tests were run (including a CAT scan, blood work, urine, and chest x-ray)...I told them I did not need a chest x-ray but they told me the doctor said I did need it so I said ok. When they called me in for a CAT scan I told them I was told I needed an ultrasound but she said they do not do ultrasounds there. When it was all over the doctor (1st time I saw him) sat next to me in the hallway and told me everything looked good, I was possibly constipated. I looked at him and said..."what about the kidney stone??" He literally looked at me like a deer in headlights. He had NO idea why I was there. I was in shock.....I told him why I was there, he literally had no idea. I was released....I owe somewhere around 9,000 AFTER my insurance because I had not met my 6,000 deductible. I am so frustrated...and will be paying this bill for months and months to come...along with my regular medical insurance bill. User's recommendation: Don't go.....

Nurse Practitioner Rice, Kimberly at the Tennova Healthcare Emergency room was very rude. When I arrived to the er I came in with a lot of symptoms due to being 11 weeks pregnant with Hyperemesis gravidarum . I had been to the er before due to it as well. My symptoms were worse this time than the first but had been struggling with this since about 5-6 weeks pregnant. I struggled to breath, threw up 15 times that night, almost passed out on several occasions and they had given me a wheelchair (which was helpful), I couldnt keep liquids down, could barely eat a basic snakes day . When it came time for Kimberly to talk to me about my test results, she saw I was in a wheelchair and wouldnt come help me and instead stood there and made me walk to her. When I went back she only talked to me for a total of 20 seconds. She said my results came back fine and then prescribed me meds. I had then asked her because of my condition and not being able to take care of my of their was anything she could do with the Red Cross to help my husband come home. She didnt even let me explain anything before interrupting me and saying what do you want me to do about it. She then said in a rude voice that she wouldnt do it because it want life or death. She never even knew what was going on with me truly because she interrupted me and was rude. I couldnt even tell her anything and because she was so rude to me I cried and instead of saying she was sorry or hope that I got better she walked out of the room and didnt say a word. She never even asked how I was feeling physically and if I felt any better or anything. I left the hospital feeling as *** as I did going in. I never got to explain anything to her and why I was wanting to see about having him come home. with her